You can delete your Kampüs+ account and the personal data associated with it at any time. There are two ways to do this:
01 Delete from within the app (recommended)
- Open Kampüs+ and go to Profile → Account Settings.
- Tap Delete Account.
- Optionally tell us why you're leaving, then confirm.
- Your account and associated data are deleted immediately.
02 Request deletion without the app
If you no longer have access to the app, or in-app deletion failed, you can request deletion by emailing us directly. Please include:
- The email address linked to your Kampüs+ account
- Your student number (if available) — this helps us verify your identity
- A short note that you'd like your account and data deleted
We will verify your request and delete your account and associated personal data within a reasonable time, except where certain data must be retained longer to comply with legal obligations.
03 What gets deleted
Deleting your account removes your profile information (name, email, student number, department, GPA, phone number, preferences), wallet/balance entries, and app usage data associated with your account. Some records may be retained in anonymized or aggregated form, or where required by applicable law, as described in our Privacy Policy.